PALNI libraries who are connected to the Internet via the I-Light state-wide backbone experienced problems this morning, April 4, with connecting to the PALNI systems. I-Light network staff updated router configurations last night that caused the access problems. Staff contacted INDNet and I-Light support staff early this morning when the problem was first reported, and the problem was fixed at about 10:15am. Access to the PALNI systems should now be working normally again.

Only libraries connected via the I-Light backbone were affected, and the PALNI systems were all online throughout these problems. Libraries and users who connect to PALNI through other service providers did not experience any problems.